Buying credits

There are three ways to purchase credits if you need more than your available prepaid amount: Subscriptions, Credit Bundles & Pay as you go.

Sofia avatar
Written by Sofia
Updated over a week ago

This is an article about purchasing credits if you want to use more of BIMobject's marketing functionality than your prepaid credits allow. For more information on how credits work and how to spend them, check out our article on credits.

In this article:

1-minute summary of this article

Credits can be purchased in three different ways:



How to purchase

When to buy


Adds to the number of credits available for your brand to spend every month.

Contact your Customer Success Manager.

Minimum term: 12 months

Recommended when you use our promotional tools every month and/or if you have many independent teams.

Credit bundles

Larger one-time refill of credits that expires 12 months after date of purchase.

Or contact your Customer Success Manager.

Recommended if you use our promotional tools unevenly throughout the year.

Pay as you go

(coming soon)

Purchase only the credits you need to launch a promotion.


Recommended if you're looking for maximum flexibility.

The benefits and drawbacks of each option is illustrated below.

Credit Subscriptions

Subscriptions offer your brand the cheapest per-credit option to get more credits, and are only available for purchase by getting in touch with your Customer Success Manager.

Note: you always have the option of sending an email to

The credit subscriptions build on the concept of your monthly available credit balance. In other words, if you have an active credit subscription, you will simply get this amount of credits added to your brand's balance on the 1st of every month.

Credits purchased via subscriptions have the added benefit of being distributable across your teams:

Credit Bundles

Credit bundles can be purchased directly from the business application using a wide array of payment methods. Below is a step-by-step guide for how to purchase credits through the business application (note that all prices are for illustrative purposes only):

Step 1 - selecting a credit bundle

After navigating to the credit bundles page, you will be faced with three standard options:

Before selecting a bundle, please consider the following:

  • Credits purchased this way expire 12 months after date of purchase

  • If you're looking for a different amount of credits than the standard selections allow, you can always contact our Customer Success Department

Step 2 - assign credits

Once you have selected a bundle, a flyout menu appears for you to finalize order details before proceeding to the payment stage. Here, you can select one of two options:

Assign all credits to a single team

If you proceed with this option, all credits will be added to a single selected team. For example, if you selected the 3000 credits bundle, finalizing the purchase will add all 3000 credits to the Default team in the illustration below.

Distribute credits between teams

If you proceed with this option, you can customize the distribution of credits to your teams. For example, if you selected the 3000 credits bundle and you have 3 different teams, you could choose to add 1000 credits to each team, or a completely different split - it's up to you.

Step 3 - proceed to checkout

Once you've made all selections about credits distribution, you can directly proceed to the payment stage by clicking "Checkout". This will take you to a secure payment page powered by Stripe. On this page you can choose a payment method that works for you and proceed accordingly.

Once the payment is accepted, you will automatically be redirected to BIMobject, along with a message stating that the transaction was successful. The credits should be available to use right away, and you should receive a receipt and invoice on the email address you've used to sign up to BIMobject.

If there are any issues with the transaction, or you have any questions, please do not hesitate to reach out to

Pay as you go (Coming soon) 🚧

Did this answer your question?